POLICIES AND LEGAL INFORMATION
Welcome to madeintogo.com,
Thank you for choosing to make your purchases online on this site. We provide you with products and services according to the conditions defined in these sub-sections.
I. GENERAL TERMS OF USE (CGU)
NB: Please read carefully the conditions of use of the Services of the site. By using our Services, you agree to be bound by these terms.
1. Online Communications
By using the services Made in Togo, you agree to receive promotional electronic messages from us on the products and services of the www.madeintogo.com platform. You accept all information, disclosures and other communications that we send to you electronically. We will communicate with you from your fixed or mobile equipment, by electronic means (emails, SMS).
2. Intellectual property, copyright
All content present or made available through the services of madeintogo.com, such as images, audio, videos, texts, digital downloads, data (prices or product lists, etc.) and logos are protected by the law of intellectual property. Therefore, you must not use them without our express written permission.
3. Trademarks
The brands that appear on the services of madeintogo.com are the property of the promoters. As such, trademarks, logos, graphics, page headers, buttons, scripts and service names used on Made In Togo can not be used in any way to cause confusion among customers (buyers, merchants) under penalty of legal proceedings against the perpetrators of such malpractices.
4. License and access
Subject to compliance with these Terms of Use, Made in Togo grants you a limited, non-exclusive, non-transferable right to access and personal use of the site's data. No Madeintogo.com Service or any part thereof may be reproduced, copied, sold, resold, visited or exploited for commercial purposes without our express written permission. You must use the Services Made In Togo within the framework authorized by law. The licenses granted by Made In Togo will end if you do not comply with these Terms of Use.
5. The account madeintogo.com
Our duty is to protect your personal data and to ensure the security of your information. We will never ask you to send confidential information by e-mail. E-mails and fraudulent websites are one of the biggest threats to the security of your account. As a user of Made In Togo services, you assume responsibility for all activities carried out from your account. You must ensure that your password remains confidential and secure, to the extent permitted by law.
You are responsible for informing us if you have reason to believe that your password is known to anyone else, or if the password is used or may be used in an unauthorized manner. You are responsible for the validity and completeness of the information you have provided to us, and must inform us of any changes to this information.
You must not use the www.madeintogo.com services in a manner that would result in, or be likely to cause, an interruption or damage to a service, fraudulently, or in connection with any illegal activity. We reserve the right to deny access, to close an account if you are in violation of the terms of these Terms of Use.
6. Prohibitions
You must not use this site for:
• Commit or encourage an offense against the law,
• Transmit or disseminate a virus or other malicious material in any way that is offensive, offensive or disloyal,
• Piracy,
• infringe the rights of a third party,
• Send advertisements or promotional items without permission,
• Import other users of the site.
In this case, we will be obliged to report such violations to the authorities concerned and to disclose your identity.
7. Comments, reviews
You have the right to submit suggestions, ideas, questions or any other information as long as this content is not illegal, obscene, abusive, threatening, defamatory, slanderous, infringing intellectual property rights, or prejudicial to third parties or reprehensible and does not consist of or contain any computer viruses, political activism, commercial solicitations.
If you publish content or any other material on the site, you grant Made In Togo, free of charge, the right, transferable and sublicable, to use, reproduce, modify, adapt, publish, translate , create a derivative work, distribute, display this content worldwide and in any type of media. No moral rights are assigned under this clause.
You must not use a false e-mail address, impersonate any person or entity, or lie about the origin of a credit card or content.
You represent and warrant that you own or have the necessary rights to the content you post on the date of transmission of the content or material, that:
• Content and materials are accurate,
• The use of the content and materials you have provided does not violate any of the procedures or guidelines of madeintogo.com and will not affect any natural or legal person (including that the content or materials are not not defamatory).
• You agree to indemnify madeintogo.com in the event of any action by a third party against madeintogo.com in connection with the content or material you have provided, except in the event that the possible liability of madeintogo.com could be searched for not having removed a content of which the illicit nature would have been notified to him, since this action would have for cause, foundation or origin the contents which you communicated to us.
8. Intellectual property claims
If you believe that any of your intellectual property rights have been used in a manner that could give rise to a fear of violation of such rights, please contact us.
9. Role of Made In Togo
Made In Togo allows local promoters (Togolese) to list and sell their products and services on the site www.madeintogo.com. The site provides a meeting place where merchants and buyers complete their transactions. The merchant or the third party service provider is responsible for the services and sales of products and claims or any other problem arising or related to the contract of sale between him and the buyer.
10. Responsibility of Made In Togo
We will make sure that the services of www.madeintogo.com are available. In addition, we will provide maintenance, and will add a new feature. We will endeavor to limit the frequency and duration of suspensions or limitations for various technical reasons.
11. Change of service or conditions of use
We agree to make changes to any Service Made In Togo, our procedures, our terms and conditions, including these Terms of Use at any time. You are subject to the terms and conditions, procedures and conditions of use in force at the time you use the Madeintogo.com Site Service.
12. Non-waiver
If you breach the Terms of Use and we take no action, we will always be entitled to use our rights and remedies in all other situations where you violate these Terms of Use.
13. Minors
We do not establish a contract with minors. We sell adult products for children. If you are under 18, you can only use a Service Made In Togo under the supervision of a parent or guardian.
II. GENERAL CONDITIONS OF SALE (GTC)
NB: Please read carefully the general conditions of sale. By using our Services, you agree to be bound by these terms and conditions
1. General
The present conditions of sale aim at defining the contractual relations between the merchant and the buyer and the conditions applicable to any purchase. The acquisition of a good or a service through the present site implies an unreserved acceptance by the buyer and the merchant of the present conditions of sale.
MADE IN TOGO SARL reserves the power to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.
2. Object
These terms of sale are intended to define the rights and obligations of the parties in connection with the online sale of goods offered on www.madeintogo.com. The acquisition of a good or a service through the present site implies an acceptance without reserve by the purchaser of these conditions of sale.
3. Orders
If you wish to purchase one or more products listed on the Website, you must select each product you wish to purchase and add it to your cart. When you have selected all the products you want to buy, you can confirm the contents of your cart and place the order.
Made In Togo SARL confirms the acceptance of your order to your e-mail address. The sale will not be concluded until the confirmation of the order. We will inform you of the sending of your articles.
If the delivery time is exceeded by 7 days, the customer can contact the customer service by registered letter with acknowledgment of receipt.
Acceptance of conditions
Any order for a product on the site www.madeintogo.com requires prior consultation of these terms and conditions. The buyer acknowledges having read, at the time of placing the order, the special conditions of sale stated on the site and expressly accept them without reservation.
Price
Prices are expressed in CFA francs (XOF) by default with their equivalence in Euros and US Dollars. The price indicated on the pictures of the products does not take account of the transport. In case of order outside Togo, customs duties or other local taxes not within the jurisdiction of Made In Togo SARL will be applied. We advise you to find out about these aspects from your local authorities. Made In Togo SARL reserves the right to change prices at any time but the products and services will be billed based on rates in effect at the time of registration orders.
Availability
The information concerning a product, and in particular the category and the essential characteristics of it, are mentioned on the page where the said product is offered for sale. Nevertheless, if, despite our vigilance, the products prove unavailable after your order, we will inform you by e-mail and we will invite you to cancel or modify your order. This information will be provided to you within a reasonable time.
Payment terms
The price of the products is payable in cash on the day of the actual order. Payment is made by means of payment available on the wwwmadeintogo.com platform. An order validated by the customer will be considered effective only when the payment center concerned has given its agreement. In case of refusal of said center, the order will be automatically canceled and the customer will be notified by email.
4. Guarantees
A guarantee is granted on the majority of the products available on the platform. Any product that is incomplete, damaged, damaged or whose original packaging has been damaged will not be returned or exchanged under the warranty. Any order not shipped within 30 days is canceled and refunded to the customer.
5. Responsibilities
The language of this contract is French. Made In Togo SARL can not be held liable for damages of any kind, whether material, immaterial or bodily, which could result from the misuse of the products marketed. The responsibility of Made In Togo SARL will in any case be limited to the amount of the order.
In case of dispute, the customer will first contact Made In Togo SARL to obtain an amicable settlement. In case of failure of the friendly settlement, the courts of Lome will be competent to hear the dispute.
It is up to you to check with the local authorities the import possibilities of the products you intend to order. Of course for any questions about the products you can contact our customer service:
Made In Togo SARL can not be held responsible for non-performance of the contract, in case of force majeure, disruption or total or partial strike including postal services and means of transport, flood or fire.
6. Applicable law The present general conditions of sale and the contract of sale on line are subject to Togolese law.
III. PROTECTION AND CONFIDENTIALITY OF DATA
1. Confidentiality
The information collected about the buyer during the distance selling is obligatory for the processing and the routing of the orders and the establishment of the invoices. The lack of information leads to the non-validation of the order.
Made In Togo SARL undertakes not to communicate the details of its customers to a third party. Minors are not allowed to enter into contracts on this site without authorization from parental authority.
2. Data security
The site offers secure computer processes to pay for your purchases. Your payment details about you are not stored on our site, reducing the risk of fraud by hacking our site.
3. Proof of the transaction
Made In Togo SARL is in charge of archiving in computerized registers, preserved in the computer systems the proofs of the communications, the orders and the payments made between the parts.
IV. CONDITIONS OF DELIVERY, RETURN AND REFUNDS
1. Delivery of purchases
It is the customer's responsibility to check the shipments upon arrival of his order and make all reservations and claims that appear justified. Made In Togo SARL can not be held responsible for the consequences due to a delay in delivery.
Shipping cost
The shipping costs are calculated according to the weight of the order and the place of delivery.
Delivery time
Made In Togo would not be committed to delivery times. The risk of transport is borne by the buyer who must make a reasoned protest with the carrier within a period agreed with him from the delivery. In case of unusual delay, please contact us.
2. Rights of withdrawal
You have the right to withdraw from your order without giving any reason within 14 days from the date on which you, or a third party designated by you (other than the carrier), physically took possession of the goods. purchased (or the last good, lot or piece if the contract relates to the delivery of several goods or several lots or parts delivered separately). You must notify us of your decision to withdraw your order from Made In Togo SARL before the 14 day period expires and return your product.
Effect of retraction
The effect will be that we will refund all the payments we have received from you. We will use the same method of payment as you used in your initial order, unless you expressly agree otherwise. We will postpone the refund until we have received the product (s).
You must bear the direct costs of returning the product (s). You will be responsible for the depreciation of the value of the product (s) resulting from manipulation (other than those necessary to establish the nature, the characteristics and the good functioning of this (these) product (s)).
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
• the delivery of products that can not be returned for reasons of hygiene or health protection, if you have them unsealed or have, after delivery, been mixed indissociable with other items ;
• the delivery of audio or video recordings or computer software when you have unsealed them after delivery;
• the delivery of products that have been made to your specifications or clearly personalized;
• supply of products that may deteriorate or expire quickly;
• the provision of services fully performed by Made In Togo for which you agreed at the time of placing your order that we begin their performance, and waived your right of withdrawal;
• the provision of digital content (including applications, computer software, digital books, music downloads, etc.) not provided on a physical medium (eg on a CD or DVD) if you have accepted at the time of the placing your order that we begin the supply of it and waived your right of withdrawal;
• the supply of alcoholic beverages whose value agreed at the conclusion of the contract depends on fluctuations in the market outside our control.
3. Back
Before returning any product, we invite you to contact our customer service, who will tell you the procedure to follow.
4. After-sales services
We invite you to contact our customer service on 00228 93 44 17 17 which will indicate the procedure to follow.
Any questions regarding order tracking, or the implementation of the guarantee can be addressed to:
Made In Togo SARL, Limited liability company, 187 rue ofè, Tokoin Casablanca, BP: 81547 Lomé, Tel: (+228) 22 22 88 98
Email: infos@madeintogo.com